/* =========================================
           PRO-UX / SENIOR FRIENDLY (większa czcionka)
           + PWA scaling / safe-area
           ========================================= */
    :root {
      --tv-font: 16px;
      --tv-radius: 14px;
      --tv-border: rgba(0, 0, 0, .10);
      --tv-muted: #6c757d;
      --tv-text: #2f343a;
      --tv-bgsoft: #fbfcfd;

      /* PWA safe-area */
      --safe-top: env(safe-area-inset-top, 0px);
      --safe-right: env(safe-area-inset-right, 0px);
      --safe-bottom: env(safe-area-inset-bottom, 0px);
      --safe-left: env(safe-area-inset-left, 0px);
    }

    html {
      -webkit-text-size-adjust: 100%;
      text-size-adjust: 100%;
      height: 100%;
    }

    body {
      font-size: var(--tv-font);
      min-height: 100%;
      overscroll-behavior: none;
      touch-action: manipulation;
      padding:
        calc(var(--safe-top)) calc(var(--safe-right)) calc(var(--safe-bottom)) calc(var(--safe-left));
    }

    /* w PWA/standalone często UI robi się ciaśniejsze */
    @media (display-mode: standalone) {
      body {
        padding-top: calc(var(--safe-top) + 6px);
      }
    }

    .content-wrapper {
      background: transparent !important;
    }

    .card,
    .panel {
      border-radius: var(--tv-radius);
    }

    .btn,
    .form-control,
    .custom-select {
      font-size: 1rem;
    }

    .form-control-lg {
      font-size: 1.1rem;
    }

    h4 {
      font-size: 1.35rem;
    }

    /* ===== Layout ===== */
    .ticket-view {
      display: grid;
      grid-template-columns: 1fr 320px;
      gap: 10px;

      /* KLUCZ: nie rozciągaj prawej kolumny do wysokości MAIN */
      align-items: start;
    }

    @media (max-width: 991.98px) {
      .ticket-view {
        grid-template-columns: 1fr;
      }
    }

    /* ===== Main panel (PWA-friendly) ===== */
    .panel {
      
      border: 1px solid rgba(0, 0, 0, .08);
      border-radius: var(--tv-radius);
      overflow: hidden;
    }

    .panel-hd {
      padding: 10px 12px;
      border-bottom: 1px solid rgba(0, 0, 0, .06);
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 10px;
      flex-wrap: wrap;
    }

    .panel-title {
      margin: 0;
      font-size: 1rem;
      font-weight: 900;
      letter-spacing: .2px;
    }

    .panel-bd {
      padding: 12px;
    }

    /* ===== Hero ===== */
    .hero-top {
      display: flex;
      align-items: flex-start;
      justify-content: space-between;
      gap: 12px;
      flex-wrap: wrap;
    }

    .hero-title {
      margin: 0;
      font-size: 1.35rem;
      font-weight: 900;
      line-height: 1.2;
    }

    .hero-sub {
      margin: 8px 0 0;
      color: var(--tv-muted);
      font-size: 0.95rem;
      line-height: 1.25;
    }

    /* ===== Chips ===== */
    .badges {
      display: flex;
      flex-wrap: wrap;
      gap: 10px;
      align-items: center;
    }

    .chip {
      display: inline-flex;
      align-items: center;
      gap: 8px;
      padding: 8px 12px;
      border-radius: 999px;
      border: 1px solid var(--tv-border);
      background: #fff;
      font-size: 0.95rem;
      font-weight: 800;
      color: var(--tv-text);
      white-space: nowrap;
    }

    .chip strong {
      font-weight: 900;
    }

    .chip.primary {
      border-color: rgba(0, 123, 255, .28);
      background: rgba(0, 123, 255, .06);
      color: #0056b3;
    }

    .chip.warn {
      border-color: rgba(255, 193, 7, .35);
      background: rgba(255, 193, 7, .10);
      color: #7a5a00;
    }

    /* ===== Progress slot ===== */
    .progress-slot {
      border: 1px solid var(--tv-border);
      border-radius: 12px;
      background: var(--tv-bgsoft);
      padding: 12px 14px;
      margin-top: 8px;
      position: relative;
    }

    /* overlay status na środku progressa */
    .progress-slot .progress-center-label {
      position: absolute;
      inset: 12px 14px 12px 14px;
      display: flex;
      align-items: center;
      justify-content: center;
      pointer-events: none;
      font-weight: 900;
      color: var(--tv-text);
      text-align: center;
      padding: 0 10px;
      line-height: 1.2;
      text-shadow: 0 1px 0 rgba(255, 255, 255, .7);
    }

    /* w razie gdy dashboard.js wstawia bootstrapowy .progress */
    #statusProgressBar .progress {
      height: 18px;
      border-radius: 999px;
      overflow: hidden;
      background: rgba(0, 0, 0, .06);
      margin: 0;
    }

    #statusProgressBar .progress-bar {
      font-weight: 900;
    }

    /* ===== KPI row ===== */
    .kpi-row {
      display: grid;
      grid-template-columns: repeat(4, 1fr);
      gap: 8px;
      margin-top: 10px;
    }

    @media (max-width: 991.98px) {
      .kpi-row {
        grid-template-columns: repeat(2, 1fr);
      }
    }

    @media (max-width: 575.98px) {
      .kpi-row {
        grid-template-columns: 1fr;
      }
    }

    .kpi {
      border: 1px solid var(--tv-border);
      border-radius: 12px;
      padding: 10px 10px;
     /*  background: #fff; */
      display: flex;
      gap: 12px;
      align-items: center;
      min-height: 56px;
    }

    .kpi-ic {
      width: 42px;
      height: 42px;
      border-radius: 12px;
      display: flex;
      align-items: center;
      justify-content: center;
      color: #fff;
      flex: 0 0 auto;
      font-size: 1.05rem;
    }

    .kpi-label {
      font-size: 0.9rem;
      font-weight: 900;
      color: var(--tv-muted);
      margin: 0;
    }

    .kpi-val {
      margin: 6px 0 0;
      font-size: 1.05rem;
      font-weight: 900;
      /* color: var(--tv-text); */
      overflow: hidden;
      text-overflow: ellipsis;
      white-space: nowrap;
    }

    /* ===== Content grid (Treść + Rozwiązanie) ===== */
    .content-grid {
      display: grid;
      grid-template-columns: 1fr 1fr;
      gap: 10px;
      margin-top: 10px;
    }

    @media (max-width: 991.98px) {
      .content-grid {
        grid-template-columns: 1fr;
      }
    }

    .read-block {
      border: 1px solid var(--tv-border);
      border-radius: var(--tv-radius);
      background: #fff;
      padding: 10px;
    }

    .read-h {
      margin: 0 0 10px;
      font-size: 1rem;
      font-weight: 900;
      color: var(--tv-muted);
      letter-spacing: .2px;
    }

    .read-p {
      margin: 0;
      font-size: 1.05rem;
     /*  font-weight: 700; */
      color: var(--tv-text);
      line-height: 1.45;
      white-space: pre-wrap;
    }

    /* ===== Chat ===== */
    .chat-wrap .card {
      border-radius: var(--tv-radius);
      border: 1px solid rgba(0, 0, 0, .08);
      overflow: hidden;
      box-shadow: none !important;
      margin-top: 10px;
    }

    .chat-wrap .card-header {
      border-bottom: 1px solid rgba(0, 0, 0, .06);
    }

    .chat-wrap .direct-chat-messages {
      height: 260px;
      font-size: 1rem;
    }

    /* ===== Side ===== */
    .side-stack {
      display: grid;
      gap: 12px;

      /* KLUCZ: nie rozciągaj kart na wysokość MAIN */
      align-content: start;
      align-self: start;
    }

    /* AdminLTE collapse safety: zawsze chowaj body gdy collapsed-card */
    .card.collapsed-card>.card-body,
    .card.collapsed-card>.card-footer {
      display: none !important;
    }

    /* dodatkowo: utnij „puste” wysokości wynikające z rozciągania */
    .ticket-view>* {
      align-self: start;
    }

    /* ===== Service card ===== */
    .service-card-top {
      display: flex;
      gap: 12px;
      align-items: center;
      padding: 16px;
      border-bottom: 1px solid rgba(0, 0, 0, .06);
      background: linear-gradient(180deg, rgba(0, 123, 255, .12), rgba(255, 255, 255, 0));
    }

    .service-avatar {
      width: 52px;
      height: 52px;
      border-radius: 16px;
      display: flex;
      align-items: center;
      justify-content: center;
      background: rgba(0, 123, 255, .12);
      border: 1px solid rgba(0, 123, 255, .18);
      color: #0056b3;
      flex: 0 0 auto;
      font-size: 1.2rem;
    }

    .service-name {
      font-size: 1.1rem;
      font-weight: 900;
      color: var(--tv-text);
      line-height: 1.15;
      overflow: hidden;
      text-overflow: ellipsis;
      white-space: nowrap;
    }

    .service-sub {
      font-size: 0.95rem;
      line-height: 1.2;
      margin-top: 4px;
      color: var(--tv-muted);
    }

    .service-actions {
      display: flex;
      gap: 10px;
      flex-wrap: wrap;
      margin-top: 10px;
    }

    .svc-chip {
      display: inline-flex;
      align-items: center;
      padding: 8px 12px;
      border-radius: 999px;
      border: 1px solid var(--tv-border);
      background: #fff;
      font-size: 0.95rem;
      font-weight: 900;
      color: var(--tv-text);
      text-decoration: none;
    }

    .service-meta {
      display: grid;
      gap: 10px;
      font-size: 1rem;
    }

    .service-meta .meta-row {
      display: flex;
      justify-content: space-between;
      gap: 10px;
      padding: 10px 12px;
      border: 1px solid rgba(0, 0, 0, .08);
      border-radius: 12px;
      background: var(--tv-bgsoft);
    }

    .service-meta .meta-key {
      color: var(--tv-muted);
      font-weight: 900;
    }

    .service-meta .meta-val {
      color: var(--tv-text);
      font-weight: 900;
      text-align: right;
      overflow: hidden;
      text-overflow: ellipsis;
      white-space: nowrap;
    }

    /* Public view wrapper sizing fix */
    .content-wrapper.col-sm-9 {
      max-width: 1100px;
      margin: 0 auto;
      float: none;
    }
    .wrapper,
.content-wrapper {
  width: 100%;
}

/* konkret: to jest ten element w Twoim HTML */
.content-wrapper.col-sm-9 {
  /* usuń zachowania kolumny bootstrapowej */
  flex: none !important;
  max-width: 90%;  
  width: min(1300px, 100%);
  margin-left: auto !important;
  margin-right: auto !important;
  float: none !important;

  /* żeby nie było „ściśnięte” na mobilkach */
  padding-left: 12px;
  padding-right: 12px;
}

/* jeĹĽeli AdminLTE/Bootstrap daje .row z ujemnymi marginesami, to to teĹĽ pomaga */
.content-wrapper.col-sm-9 > .content-header,
.content-wrapper.col-sm-9 > .content {
  margin-left: 0;
  margin-right: 0;
}

/* ===== Ticket list (public check) ===== */
.ticket-list {
  display: grid;
  gap: 10px;
  max-height: 320px;
  overflow: auto;
  padding-right: 6px;
}

.ticket-list-item {
  display: block;
  padding: 10px 12px;
  border: 1px solid rgba(0, 0, 0, .08);
  border-radius: 12px;
  background: #fff;
  color: inherit;
  text-decoration: none;
}

.ticket-list-item:hover {
  background: rgba(0, 0, 0, .02);
  text-decoration: none;
}

.ticket-list-item.active {
  border-color: rgba(0, 123, 255, .35);
  background: rgba(0, 123, 255, .06);
}

.attachment-download-link img {
  display: block;
  width: 100%;
}

.chat-empty-state {
  min-height: 240px;
  display: flex;
  align-items: center;
  justify-content: center;
}


/* =========================================
   DARK MODE — checkTicket public page
   ========================================= */
body.dark-mode {
  --tv-border: rgba(255,255,255,.12);
  --tv-muted: #94a3b8;
  --tv-text: #e2e8f0;
  --tv-bgsoft: rgba(255,255,255,.04);
}

body.dark-mode .content-wrapper.col-sm-9 {
  background: #1e2937 !important;
  color: var(--tv-text);
}

body.dark-mode .panel,
body.dark-mode .card,
body.dark-mode .read-block,
body.dark-mode .ticket-list-item,
body.dark-mode .chat-wrap .card {
  background-color: #2a3544 !important;
  border-color: var(--tv-border) !important;
  color: var(--tv-text);
}

body.dark-mode .panel-hd,
body.dark-mode .chat-wrap .card-header,
body.dark-mode .card-header {
  background-color: rgba(255,255,255,.03) !important;
  border-bottom-color: var(--tv-border) !important;
  color: var(--tv-text);
}

body.dark-mode .panel-title,
body.dark-mode .hero-title,
body.dark-mode .read-p,
body.dark-mode .service-name,
body.dark-mode .kpi-val,
body.dark-mode .meta-val,
body.dark-mode h1,
body.dark-mode h2,
body.dark-mode h3,
body.dark-mode h4,
body.dark-mode h5,
body.dark-mode h6 {
  color: var(--tv-text) !important;
}

body.dark-mode .hero-sub,
body.dark-mode .read-h,
body.dark-mode .kpi-label,
body.dark-mode .service-sub,
body.dark-mode .meta-key,
body.dark-mode .text-muted {
  color: var(--tv-muted) !important;
}

body.dark-mode .progress-slot {
  background: var(--tv-bgsoft);
  border-color: var(--tv-border);
}

body.dark-mode .progress-slot .progress-center-label {
  color: var(--tv-text);
  text-shadow: 0 1px 0 rgba(0,0,0,.5);
}

body.dark-mode #statusProgressBar .progress {
  background: rgba(255,255,255,.08);
}

body.dark-mode .kpi {
  background: var(--tv-bgsoft);
  border-color: var(--tv-border);
}

body.dark-mode .chip,
body.dark-mode .svc-chip {
  background: var(--tv-bgsoft);
  border-color: var(--tv-border);
  color: var(--tv-text);
}

body.dark-mode .chip.primary {
  background: rgba(0, 123, 255, .14);
  border-color: rgba(0, 123, 255, .35);
  color: #7cb9ff;
}

body.dark-mode .chip.warn {
  background: rgba(255, 193, 7, .14);
  border-color: rgba(255, 193, 7, .35);
  color: #ffd966;
}

body.dark-mode .service-card-top {
  background: linear-gradient(180deg, rgba(0, 123, 255, .18), rgba(255,255,255,0));
  border-bottom-color: var(--tv-border);
}

body.dark-mode .service-avatar {
  background: rgba(0, 123, 255, .18);
  border-color: rgba(0, 123, 255, .32);
  color: #7cb9ff;
}

body.dark-mode .service-meta .meta-row {
  background: var(--tv-bgsoft);
  border-color: var(--tv-border);
}

body.dark-mode .ticket-list-item:hover {
  background: rgba(255,255,255,.06);
}

body.dark-mode .ticket-list-item.active {
  background: rgba(0, 123, 255, .14);
  border-color: rgba(0, 123, 255, .42);
}

body.dark-mode .form-control,
body.dark-mode .custom-select,
body.dark-mode input[type="text"],
body.dark-mode input[type="search"],
body.dark-mode input[type="email"],
body.dark-mode textarea {
  background-color: rgba(255,255,255,.05) !important;
  border-color: var(--tv-border) !important;
  color: var(--tv-text) !important;
}

body.dark-mode .form-control::placeholder,
body.dark-mode input::placeholder,
body.dark-mode textarea::placeholder {
  color: var(--tv-muted) !important;
  opacity: .7;
}

body.dark-mode .form-control:focus {
  background-color: rgba(255,255,255,.08) !important;
  border-color: rgba(0, 123, 255, .5) !important;
  box-shadow: 0 0 0 .2rem rgba(0, 123, 255, .18) !important;
}

body.dark-mode .alert-info {
  background-color: rgba(23, 162, 184, .15);
  border-color: rgba(23, 162, 184, .35);
  color: #9eddec;
}

body.dark-mode .alert-info .close {
  color: #9eddec;
  text-shadow: none;
}

body.dark-mode .breadcrumb {
  background: transparent;
}

body.dark-mode .breadcrumb-item a {
  color: #7cb9ff;
}

body.dark-mode .breadcrumb-item.active a {
  color: var(--tv-muted);
}

body.dark-mode .direct-chat-text {
  background: rgba(255,255,255,.08) !important;
  border-color: var(--tv-border) !important;
  color: var(--tv-text);
}

body.dark-mode .direct-chat-text:after,
body.dark-mode .direct-chat-text:before {
  border-right-color: rgba(255,255,255,.08) !important;
}

body.dark-mode .direct-chat-name,
body.dark-mode .direct-chat-timestamp {
  color: var(--tv-muted);
}

body.dark-mode .input-group-text {
  background: var(--tv-bgsoft);
  border-color: var(--tv-border);
  color: var(--tv-text);
}

body.dark-mode .btn-default {
  background: rgba(255,255,255,.06);
  border-color: var(--tv-border);
  color: var(--tv-text);
}

body.dark-mode .btn-default:hover {
  background: rgba(255,255,255,.10);
}

body.dark-mode .badge-secondary {
  background-color: rgba(255,255,255,.10);
  color: var(--tv-text);
}

body.dark-mode hr,
body.dark-mode .panel-hd,
body.dark-mode .card-footer {
  border-color: var(--tv-border) !important;
}


/* Chat messages — preserve newlines */
.direct-chat-text {
  white-space: pre-wrap;
  word-break: break-word;
}


/* Chat avatar — keep aspect ratio */
.direct-chat-img {
  width: 40px;
  height: 40px;
  object-fit: cover;
  border-radius: 50%;
  flex-shrink: 0;
}